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How-to's for frequently used applications and common questions

How-to's for frequently used applications and common questions

Brief instructional docs to support the use of our technology
Employee How-To Portal | Technology Services

DUO MFA 3 Tutorials

Register DUO w/ Google
Learn how to register and set up DUO Security Two-Factor Authentication with your Google account.
DUO Sign in w/ Google Account
Step-by-step guide for signing in to your Google Account with DUO enrollment for enhanced security.
DUO Enrollment
Complete guide to enrolling in Duo Security Two-Factor Authentication for securing your accounts.

Frontline 2 Tutorials

Frontline Employee Password Reset
Instructions for resetting your password on the Frontline Employee Portal when you can't access your account.
Frontline Employee Portal Registration
Step-by-step process for new employees to register and create an account on the Frontline Employee Portal.

Office 365 7 Tutorials

Email Signature in Outlook
Create a professional email signature in Microsoft Outlook with your contact information and branding.
Outlook Email Delay Delivery
Schedule your emails to be sent at a later time or date using Outlook's delay delivery feature.
SCSOS Email Apple Mail App (iPhone)
Instructions for setting up your SCSOS email account on the Apple Mail App for iPhone users.
SCSOS Email Outlook App (iPhone)
Guide for configuring the Outlook mobile app on your iPhone to access your SCSOS email account.
SCSOS Email & Calendar Via Web (iPhone)
Access your SCSOS email and calendar through a web browser on your iPhone device.
SCSOS Email & Calendar Via Web (Android)
Access your SCSOS email and calendar through a web browser on your Android device.
SCSOS Email Outlook App (Android)
Guide for configuring the Outlook mobile app on your Android device to access your SCSOS email account.

Catapult EMS 5 Tutorials

Catapult EMS iPhone App Installation
Step-by-step guide to installing and setting up the Catapult EMS app on your iPhone device.
Catapult EMS Google/Android App Installation
Instructions for downloading and configuring the Catapult EMS app on Android devices.
Catapult EMS Online Training Course via Web
Access and complete Catapult EMS training courses through your web browser.
Catapult EMS Online Training Course Via Mobile
Complete Catapult EMS training courses on your mobile device.
Catapult EMS Update Contact Info
Update your personal contact information in the Catapult EMS system.

SMART Tech 1 Tutorial

SMART Board/TV Connection
Troubleshooting guide for checking and establishing connections between your device and SMART boards or TVs.

Condeco 5 Tutorials

Book a Fleet Vehicle Quick Search
Quick guide to searching for and booking available fleet vehicles through the Condeco system.
Book a Meeting Space - Quick Search
Learn how to quickly find and reserve meeting spaces using Condeco's quick search functionality.
Book a Fleet Vehicle from the Mobile App
Instructions for booking fleet vehicles using the Condeco mobile application.
Book a Meeting Space from the Mobile App
Guide for reserving meeting spaces through the Condeco mobile app while on the go.
Book a Meeting Space - Advanced Search
Learn how to use advanced search options to find meeting spaces that meet specific requirements.

Meeting Rooms 1 Tutorial

Patio Room Wireless Meeting Setup
Step-by-step guide for using the wireless virtual meeting technology in the Patio Room for seamless video conferences and presentations.
How-To's & Resources | Technology Services

DUO MFA

Application Assistance Directory

Application Primary Contact Backup Contact
Condeco Danny M
Clever Danny M
Asset Panda Brandi B
SFAX Danny M
Aeries Maria C
MyTechDesk Duo Chris A
Duo Chris A Chase F
Ecape Danny M Chase F
Laserfiche Danny M Chase F
Email Accounts
Faronics Insight Owl Chase F
Mitel Chris A